Tillman v. Macy’s Inc.

Tillman filed suit pro se, alleging that Macy’s discriminated against her on the basis of race in violation of Title VII when it terminated her employment in 2009. Macy’s filed a motion to compel arbitration, based on a claimed agreement between the parties to participate in a dispute-resolution program called Solutions. The Solutions process had four steps, the last of which is binding arbitration. After the May’s store at which she had worked since 2001 was acquired by Macy’s, Tillman received a document describing the Solutions process and noting that employees were automatically “covered” by arbitration by virtue of continuing employment, but could opt out of binding arbitration. Tillman’s packet was mailed and was not returned as undeliverable. Tillman stated that she did not receive it. In 2006, Tillman attended a mandatory video describing the Solutions Program. Tillman does not deny receiving a brochure distributed at the meeting. In 2007, Macy’s sent another brochure that stated that she had the entire Solutions program, specifically including Step 4 Arbitration. Tillman stated that she did not receive this mailing. Macy’s sent another Election Form and brochure. Tillman did not return the form; again claiming that she did not receive it. The district court denied Macy’s motion. The Sixth Circuit reversed. Macy’s provided sufficient notice of its offer to enter into an arbitration agreement, and Tillman accepted by continuing her employment and not returning either opt-out form. Arbitration should be required, notwithstanding the absence of an employee-signed agreement. View "Tillman v. Macy's Inc." on Justia Law