Justia Arbitration & Mediation Opinion Summaries

Six small businesses entered into two contracts with Bank of America: one for deposit accounts, which included an arbitration provision, and another for Paycheck Protection Program (PPP) loans, which did not include an arbitration clause. When disputes arose regarding the bank's handling of the PPP loans, the businesses sued the bank in federal court. The bank moved to compel arbitration based on the deposit agreements.The United States District Court for the District of Maryland granted the bank's motion to compel arbitration and dismissed the complaint. The court concluded that the deposit agreements contained a valid and enforceable delegation clause, which required that any disputes about the arbitrability of the claims be decided by an arbitrator, not the court.The United States Court of Appeals for the Fourth Circuit reviewed the case and affirmed the district court's decision. The Fourth Circuit agreed that the deposit agreements clearly and unmistakably delegated the question of arbitrability to the arbitrator. The court noted that the businesses failed to properly raise any fourth-order disputes, which would involve determining which of the two contracts governed the arbitrability of the disputes. The court also found that the businesses did not specifically challenge the validity of the delegation clause itself, which is necessary to avoid its application.The Fourth Circuit held that the district court correctly compelled arbitration and dismissed the complaint, as the businesses did not request a stay of the proceedings pending arbitration. The court emphasized that the businesses' arguments about the scope of the arbitration provision were matters for the arbitrator to decide, given the valid delegation clause in the deposit agreements. View "Modern Perfection, LLC v. Bank of America, N.A." on Justia Law

Karen Ashley, the former Chief Nursing Officer of Clay County Memorial Hospital (CCMH), raised concerns about patient safety issues, including missing fentanyl and procedural errors in blood transfusions. She reported these issues internally and publicly at a CCMH Board meeting. Ashley also advocated for CCMH to terminate its contract with Concord Medical Group PLLC and partner with ACPHealth. Following this advocacy, Ashley alleges that the County, CCMH, and the Foundation retaliated against her by terminating her employment, violating her First Amendment rights.Ashley filed suit against the County and Concord Medical Group, alleging retaliation under the Texas Occupations Code and 42 U.S.C. § 1983. The County moved to dismiss, asserting it was not Ashley’s employer and had taken no adverse actions against her. Ashley amended her complaint to add CCMH as a defendant and narrowed her claims against the County. The County maintained it was not Ashley’s employer and moved to dismiss on governmental immunity grounds. CCMH invoked an arbitration clause in Ashley’s employment agreement and moved to compel arbitration. The district court compelled the County to arbitration alongside CCMH and denied the County’s motion to dismiss as moot.The United States Court of Appeals for the Fifth Circuit reviewed the case. The court held that the district court erred by not addressing the County’s governmental immunity defense before compelling arbitration. The appellate court reversed the district court’s order compelling arbitration and remanded the case with instructions for the district court to resolve the issue of governmental immunity as it pertains to the County’s motion to dismiss before ruling on the motion to compel arbitration. View "Ashley v. Clay County" on Justia Law

Digital Forensics Corporation, LLC ("DFC") was retained by King Machine, Inc. and Hartford Fire Insurance Company to perform electronic-discovery services related to a discovery order in litigation in the Etowah Circuit Court. The plaintiffs alleged that DFC misrepresented its capabilities on its website and through its representatives, leading them to believe DFC could perform the required services. Despite paying DFC $35,291.93, the plaintiffs claimed DFC failed to deliver the data in a usable format, resulting in additional costs and sanctions totaling $50,291.93, plus $107,430.44 in attorneys' fees and expenses.The plaintiffs filed a lawsuit in the Jefferson Circuit Court, alleging breach of contract and fraud in the inducement. DFC removed the case to federal court, which later remanded it back to the circuit court. DFC then filed a motion to compel arbitration based on a clause in their agreement, which included a multi-step dispute resolution process culminating in binding arbitration. The plaintiffs opposed the motion, arguing that the arbitration clause was fraudulently induced.The Jefferson Circuit Court denied DFC's motion to compel arbitration. DFC appealed to the Supreme Court of Alabama, arguing that the arbitration provision should be enforced. The Supreme Court of Alabama reviewed the case de novo and determined that the plaintiffs' fraud claims were directed at the entire agreement, not solely the arbitration clause. Therefore, the allegations of fraud in the inducement did not provide a basis to avoid arbitration.The Supreme Court of Alabama reversed the circuit court's order denying DFC's motion to compel arbitration and remanded the case for further proceedings consistent with its opinion. View "Digital Forensics Corporation, LLC v. King Machine, Inc." on Justia Law

Therese Hood was involved in a three-car accident and subsequently filed multiple lawsuits. Hood's underinsured motorist (UIM) carrier, United Services Automobile Association (USAA), provided her with counsel in a lawsuit filed by the Kucks, who were also involved in the accident. Hood also sued Johnson, the driver who initially hit her, and USAA defended Johnson under Hood's UIM policy. During mediation, USAA offered $200,000, but Hood did not accept it, and the case went to trial, where Hood won. Hood then filed a third lawsuit against USAA, alleging bad faith, negligence, and other claims, arguing that USAA took disparate positions on her headlight use and did not offer its full settlement authority during mediation.The Circuit Court granted summary judgment for USAA on several claims and directed a verdict on others, leaving only the bad faith and negligence claims for the jury. The jury found in favor of USAA on the bad faith claim but in favor of Hood on the negligence claim, awarding her damages. The trial court granted USAA's motion for judgment notwithstanding the verdict (JNOV) on the negligence claim, stating that a first-party insured could only bring a bad faith claim, not a negligence claim. The Court of Appeals affirmed this decision, holding that a first-party insured has no separate cause of action in negligence under the duty of good faith and fair dealing.The South Carolina Supreme Court reviewed the case and affirmed the Court of Appeals' decision. The court held that South Carolina law does not recognize a separate negligence claim between an insured and insurer, only a bad faith claim. The court also found that USAA did not act in bad faith during mediation or by taking a position on Hood's headlight use in the UIM action. The court concluded that USAA's actions were within its rights and that Hood's claims were without merit. View "Hood v. USAA" on Justia Law

A home improvement and solar panel salesperson visited the home of senior citizens Harold and Lucy West, who lived with their adult daughter Deon. The salesperson, Ilai Mitmiger, discussed a solar installation and bathroom renovation, leading to a loan agreement package being completed electronically with Harold’s signature. Harold and Lucy, both in their 90s and suffering from dementia, did not use email, computers, or mobile phones. Deon believed the renovations would be paid for by a government program, as suggested by Mitmiger. The loan documents were sent to Deon’s email, opened on a mobile device, and signed electronically in Harold’s name within seconds.The Superior Court of Los Angeles County denied Solar Mosaic LLC’s petition to compel arbitration based on the arbitration provisions in the loan agreement. The court found that Mosaic had not proven the existence of an agreement to arbitrate, specifically that Harold was the person who completed the loan documents or that Deon had the authority to bind Harold to an arbitration agreement.The California Court of Appeal, Second Appellate District, Division Eight, affirmed the trial court’s order. The appellate court held that the evidence strongly suggested Harold lacked the technical ability to execute the electronic signatures and demonstrated a factual dispute as to whether Harold actually signed the loan documents. The court also found that Mosaic had not proven Deon had the authority to bind Harold to the agreement or that Harold ratified the agreement through a recorded telephone call. The court concluded that the recorded call did not demonstrate Harold’s awareness or understanding of the loan agreement, and thus, there was no ratification. View "West v. Solar Mosaic, LLC" on Justia Law

The decedent, suffering from Parkinson’s disease, dysphagia, and dementia, was admitted to Elmcrest Care Center in February 2013. On August 4, 2017, he was found nonresponsive on the floor by Elmcrest staff, who administered CPR and called 911. He was transported to a hospital and passed away four days later. The Estate of Jose de Jesus Ortiz, represented by Ericka Ortiz, filed a civil action against Elmcrest and its staff, alleging elder abuse, neglect, negligence, willful misconduct, and fraud. The trial court compelled arbitration based on an agreement signed upon the decedent’s admission to Elmcrest.The arbitrator issued a First Interim Award on March 30, 2022, finding that the Estate did not meet its burden of proof on any of its claims. The award was labeled "interim" and allowed for further submissions by the parties to address any omitted issues. The Estate filed a request to amend the First Interim Award, arguing that damages for pre-death loss of dignity were not considered. The arbitrator issued a Second Interim Award on May 26, 2022, awarding $100,000 in damages for pre-death pain and suffering, and invited the Estate to file for attorney fees and costs.The trial court initially denied the Estate’s petition to vacate the First Interim Award, ruling it was not final. However, it later vacated the Final Award and confirmed the First Interim Award, reasoning that the First Interim Award had resolved all necessary issues. The Estate appealed.The California Court of Appeal reversed the trial court’s decision, holding that the First Interim Award was not final as it expressly reserved jurisdiction for further proceedings. The court concluded that the arbitrator did not exceed her authority in issuing the Final Award, which included the omitted decision on pre-death loss of dignity. The trial court was directed to enter a new order confirming the Final Award. View "Ortiz v. Elmcrest Care Center, LLC" on Justia Law

Julian Rodriguez, an hourly machine operator for Lawrence Equipment, Inc., filed a class action lawsuit in December 2015 alleging various wage-and-hour violations under the California Labor Code. Rodriguez claimed that Lawrence failed to pay for all hours worked, provide adequate meal and rest breaks, issue accurate wage statements, and pay final wages timely. In July 2014, Rodriguez had signed an arbitration agreement with Lawrence, which led to the arbitration of his non-PAGA claims. The arbitrator ruled in favor of Lawrence, finding that Rodriguez failed to prove any of the alleged Labor Code violations.The Superior Court of Los Angeles County confirmed the arbitration award and entered judgment in favor of Lawrence. Rodriguez appealed the judgment, but it was affirmed by the Court of Appeal. Subsequently, Lawrence moved for judgment on the pleadings, arguing that Rodriguez's remaining PAGA claim was barred by issue preclusion because the arbitrator had already determined that no Labor Code violations occurred. The trial court initially denied the motion but later granted it after the U.S. Supreme Court's decision in Viking River Cruises, Inc. v. Moriana, which influenced the court's interpretation of PAGA standing.The Court of Appeal of the State of California, Second Appellate District, Division Three, reviewed the case and affirmed the trial court's judgment. The appellate court held that the arbitrator's findings precluded Rodriguez from establishing standing as an aggrieved employee under PAGA. The court concluded that issue preclusion applied because the arbitrator's decision was final, the issues were identical, actually litigated, and necessarily decided, and the parties were the same. Consequently, Rodriguez lacked standing to pursue the PAGA claim, and the judgment of dismissal was affirmed. View "Rodriguez v. Lawrence Equipment, Inc." on Justia Law

Plaintiffs Lisa Lombardo, Daniel Bates, and James Bates sued Gramercy Court as heirs of Elizabeth Stein, alleging wrongful death, negligence, elder abuse, and gross negligence due to the care Stein received at Gramercy Court's nursing facility. Stein developed bedsores and died shortly after being transferred back to the hospital. Gramercy Court petitioned to compel arbitration based on an agreement Lombardo signed on Stein's behalf, but the trial court denied the petition.The Superior Court of Sacramento County found that Stein's durable power of attorney did not grant Lombardo the authority to sign arbitration agreements on Stein's behalf. The court also determined that Stein did not give Lombardo ostensible authority through her actions. Additionally, the court ruled that the arbitration agreement was not enforceable against Lombardo's or the other plaintiffs' individual claims.The Court of Appeal of the State of California, Third Appellate District, reviewed the case and affirmed the trial court's decision. The appellate court held that Lombardo did not have actual or ostensible authority to bind Stein to the arbitration agreement. The durable power of attorney did not explicitly grant Lombardo the authority to enter into arbitration agreements, and there was no evidence that Stein's conduct led Gramercy Court to believe Lombardo had such authority. The court also concluded that the arbitration agreement did not apply to the plaintiffs' individual claims, as Lombardo was not a party to the agreement in her individual capacity. The appellate court affirmed the trial court's order denying Gramercy Court's petition to compel arbitration. View "Lombardo v. Gramercy Court" on Justia Law

Christina Leeper entered into an independent contractor agreement with Shipt, Inc. to provide services as a Shipt shopper. The agreement included an arbitration clause requiring all disputes to be resolved through binding arbitration. Leeper filed a complaint against Shipt and its parent company, Target Corporation, under the Private Attorneys General Act of 2004 (PAGA), alleging that Shipt misclassified her and other workers as independent contractors, violating multiple provisions of the Labor Code. Leeper sought civil penalties and injunctive relief on behalf of herself and other aggrieved employees.The Superior Court of Los Angeles County denied Shipt and Target's motion to compel arbitration, reasoning that Leeper's PAGA action did not include any individual claims subject to arbitration under the parties' agreement. The court concluded that the action was solely a representative PAGA suit without any individual causes of action to compel to arbitration.The California Court of Appeal, Second Appellate District, reviewed the case and reversed the lower court's decision. The appellate court held that every PAGA action necessarily includes an individual PAGA claim based on the unambiguous statutory language and legislative history. Consequently, the court directed the lower court to issue a new order compelling arbitration of Leeper's individual PAGA claim and staying the litigation of the representative PAGA claim portion of the lawsuit. The appellate court awarded costs on appeal to Shipt and Target. View "Leeper v. Shipt, Inc." on Justia Law

Pauline Mary Huff filed a class action and a Private Attorneys General Act (PAGA) action against her former employer, Interior Specialists, Inc., alleging various wage-and-hour violations. Huff opposed the motion to compel arbitration, arguing that the arbitration agreement was invalid because it was signed by someone else named "William" in DocuSign. The trial court found sufficient evidence that Huff consented to the agreement and granted the motion to compel arbitration.The trial court consolidated the class and PAGA actions. Interior Specialists then moved to compel Huff’s PAGA claims to arbitration. The trial court reiterated its earlier finding that Huff validly signed the agreement and, relying on the U.S. Supreme Court’s decision in Viking River Cruises, Inc. v. Moriana, ordered Huff’s individual PAGA claims to arbitration and dismissed her nonindividual PAGA claims without prejudice for lack of standing.Huff appealed the October 21, 2022 order, arguing that the trial court erred in dismissing her nonindividual PAGA claims and in finding that she signed the arbitration agreement. The California Court of Appeal, Fourth Appellate District, concluded that Huff timely appealed the October 21 order. On the merits, the court reversed the dismissal of Huff’s nonindividual PAGA claims based on the California Supreme Court’s decision in Adolph v. Uber Technologies, Inc., which rejected Viking River’s interpretation of California law on standing. The court did not address Huff’s arguments concerning the electronic signature, as the reversal based on Adolph rendered it unnecessary.The court remanded the case with directions to stay Huff’s nonindividual PAGA claims pending the completion of arbitration. Huff was awarded her costs on appeal. View "Huff v. Interior Specialists, Inc." on Justia Law