Justia Arbitration & Mediation Opinion Summaries

PNC Bank, National Association, and Sonja Moore-Dennis separately appealed a Circuit Court order denying their motion to compel arbitration as to Joseph Franklin's claims against them. Franklin had three bank accounts with the predecessor bank to PNC Bank, RBC Bank (USA), before RBC Bank merged with PNC Bank. Shortly before the merger, PNC Bank, in January 2012, allegedly mailed a welcome letter and a PNC Bank Account Agreement. The account agreement did not contain an arbitration provision. Tamara Franklin, Franklin's niece came to to visit one day. Tamara noticed a document that she thought was a bank statement from PNC Bank. After looking at the document, Tamara was concerned that Franklin owed money to PNC Bank. Franklin said he did not owe PNC Bank any money but that Tamara could call his financial advisor, Sonja Moore-Dennis, if she had any concerns. Franklin alleged that Moore-Dennis was a PNC Bank agent or employee at this time; PNC Bank denies that it had ever employed Moore-Dennis. After investigating the matter, Franklin and Tamara came to the conclusion that Moore-Dennis had been stealing funds from Franklin's accounts. Additionally, it appeared to Franklin and Tamara that Moore-Dennis had created an online banking profile for Franklin but had set up the profile so that account notifications were sent to her e-mail address. Franklin, who is elderly, did not have Internet access or an e-mail address and did not know how to use online banking. Franklin sued PNC Bank and Moore-Dennis alleging fraud, suppression, breach of fiduciary duty, and various forms of negligence and wantonness. PNC Bank moved to compel arbitration, raising the terms of the account agreement as grounds for its motion. The Alabama Supreme Court affirmed the circuit court’s order, finding that the Bank and Moore-Dennis failed to prove that Franklin received the account agreement or accessed a specific web page that contained the arbitration provision as described in the account agreement. View "Moore-Dennis v. Franklin" on Justia Law

In 2010, Plaintiffs purchased real estate from Charter West National Bank. Plaintiffs later filed suit, alleging that Charter West represented that the property would be free and clear of all liens but manipulated the language of the deed to reflect that the conveyance was subject to liens of record. Charter West moved to compel arbitration pursuant to the real estate purchase agreement, which contained an arbitration clause. Plaintiffs filed an objection asserting that the arbitration clause was void because it failed to comply with Nebraska’s Uniform Arbitration Act, and the Federal Arbitration Act (FAA) was inapplicable because the transaction did not involve interstate commerce. The district court denied the motion to compel arbitration without prejudice based on a lack of evidence that the transaction affected interstate commerce as to trigger the provisions of the FAA. Charter West appealed. The Supreme Court dismissed the appeal on the grounds that there was no final, appealable order entered by the district court capable of appellate review. View "Wilczewski v. Charter West Nat'l Bank" on Justia Law

Plaintiff-respondent Sharon McGill sued defendant-appellant Citibank, N.A. for unfair competition and false advertising in offering a credit insurance plan she purchased to protect her Citibank credit card account. She brought claims under California’s unfair competition law (UCL), false advertising law (FAL), and Consumer Legal Remedies Act (CLRA), seeking monetary damages, restitution, and injunctive relief to prevent Citibank from engaging in its allegedly unlawful and deceptive business practices. Citibank petitioned to compel McGill to arbitrate her claims based on an arbitration provision in her account agreement. The trial court granted the petition on McGill’s claims for monetary damages and restitution, but denied the petition on the injunctive relief claims. Citibank appealed. The Court of Appeal reversed and remanded the case for the trial court to order all of McGill’s claims to arbitration. View "McGill v. Citibank" on Justia Law

Regions Bank appealed a trial court's order denying its motion to compel arbitration in its dispute with Jerry Neighbors. Neighbors obtained a home loan from Regions in 1999. As part of the loan application, Neighbors executed a dispute-resolution agreement (DRA). In 2008, Neighbors modified the loan. Neighbors denied he signed the loan-modification agreement; he claimed that his signature on that document was forged. The loan-modification agreement also contained an arbitration provision. In 2013, Neighbors sued Regions, alleging that Regions had negligently and wantonly allowed an imposter to forge Neighbors's signature on the loan-modification agreement. Relying on the DRA, Regions moved to compel the arbitration of Neighbors's claims. Neighbors opposed the motion to compel, arguing that because the dispute in this case involved an alleged forgery, the dispute could not be subject to the provisions of the DRA. Neighbors also suggested that the DRA did not cover his claims because, pursuant to the terms of the judgment divorcing him and his wife, he stopped making payments on the original mortgage in 2006 when his ex-wife remarried. Although Neighbors characterized the dispute otherwise, the Supreme Court concluded that the dispute in this case concerned the scope of the DRA. Accordingly, the Supreme Court reversed the trial court's decision, and remanded the case for further proceedings. View "Regions Bank v. Neighbors" on Justia Law

Plaintiff briefly had a checking account with Union Planters Bank and had signed a signature card binding her to arbitration. Union Planters merged with Regions Bank. Years after closing her account, plaintiff was injured in an automobile accident. The lawyer she retained allegedly embezzled plaintiff's portion of the settlement and she sued Trustmark Bank, where the lawyer maintained his accounts, for negligence and conversion. Regions moved to compel arbitration based on the arbitration agreement. Because the events leading to plaintiff's claim - a car accident, a settlement, and embezzlement of the funds through an account that a third party held with the bank - have nothing to do with her checking account opened years earlier for only a brief time, the notion that her claim falls within the scope of the arbitration agreement is "wholly groundless." Accordingly, the court affirmed the district court's denial of the motion to compel arbitration.View "Douglas v. Trustmark National Bank" on Justia Law

Asset Acceptance, LLC filed a complaint against Amy Newby, alleging that Newby had received a credit card from Asset and that her account was past due and remained unpaid. Newby asserted counterclaims against Asset. Asset subsequently filed a motion to compel arbitration, claiming that the credit card was issued to Newby by Chase Bank and was subject to a cardholder agreement that contained an arbitration provision. The circuit court denied the motion, concluding that Asset had waived its right to arbitration by filing its complaint in the circuit court. The Supreme Court affirmed, holding that the circuit court did not err in (1) denying Asset’s motion to compel arbitration, and (2) denying sanctions against Asset pursuant to Ark. R. Civ. P. 11. View "Asset Acceptance LLC v. Newby" on Justia Law

Appellees filed a class-action complaint against a Bank, asserting several claims arising from the Bank’s alleged practice of manipulating customers’ checking-account debit transactions to maximize the amount of overdraft fees charged to each customer. The Bank filed a motion to dismiss, or alternatively, a motion to compel arbitration based on an arbitration provision contained in the Deposit Agreement attached to Appellees’ complaint. In response, Appellees denied the existence of a valid arbitration agreement. The circuit court denied Bank’s motion, ruling that the arbitration provision was unconscionable and, thus, unenforceable. The Supreme Court reversed, holding that because the circuit court did not find that there was a valid arbitration agreement, the case must be remanded to the circuit court to determine whether there was a valid agreement to arbitrate between the parties.View "Bank of the Ozarks, Inc. v. Walker" on Justia Law

The Bank sought to vacate an arbitration award in favor of 21st Century. The court concluded that the district court did not clearly err in determining that the Bank had actual or constructive notice of the arbitration; the record contained several communications showing that various bank organizers knew of the forthcoming proceedings; and because the Bank had actual or constructive notice and Bernstein Seawell & Kove v. Bosarge requires no more, the court did not need to decide whether 21st Century failed to comply with section 15.2 of the Agreement. The court also concluded that the contract did not expressly require senior management to engage in negotiations; even if senior management were required to engage in a second round of negotiations, the Agreement did not expressly condition the ability to arbitrate a dispute on failed senior management negotiations; and the record supported the district court's finding regarding good-faith negotiations on the operational level. Accordingly, the court affirmed the judgment of the district court.View "21st Century Financial Services v. Manchester Financial Bank" on Justia Law

Ghazi Abbar, manager of the Abbar family trusts, lost $383 million invested with a United Kingdom affiliate of Citigroup and seeks to arbitrate his grievances under the rules of FINRA against a New York affiliate. The district court permanently enjoined the arbitration because Abbar is not a "customer" of the New York affiliate. The court held that a "customer" under FINRA Rule 12200 is one who, while not a broker or dealer, either (1) purchases a good or service from a FINRA member, or (2) has an account with a FINRA member. While Abbar was certainly a "customer " of Citi UK, that relationship does not allow Abbar to compel arbitration against its corporate affiliates. Because Abbar was not a customer of Citi NY, a FINRA member, he cannot arbitrate his claims against Citi NY. View "Citigroup Global Markets Inc. v. Abbar" on Justia Law

In 2007 the McDonalds opened a J.P. Morgan Bank investment account and a brokerage account with its affiliate, J.P. Morgan Securities (JPMS). Different contracts governed the accounts. The Bank managed the money in the investment account, while the McDonalds directed the funds in their JPMS brokerage account. By the end of 2008, the McDonalds had lost $1.5 million from the Bank investment account. The money held in the JPMS account produced a profit. The McDonalds filed an arbitration demand, alleging breach of fiduciary duty, self-dealing, and other misrepresentation and mismanagement. They did not name the Bank, but named only JPMS and Bank employees who set up and oversaw the accounts. The McDonalds claimed that the employees ignored their stated investment goals by putting nearly all their money in an illiquid proprietary hedge fund. The claim charged JPMS (not the Bank) with vicarious liability for failing to supervise. JPMS is registered with the Financial Industry Regulatory Authority, as are the employees. FINRA is an industry self-regulatory organization, and under its rules JPMS and the employees were subject to arbitration at the McDonalds’ request, an obligation reiterated in the contract governing the JPMS account. The Bank is not a member of FINRA; the Bank’s contract did not provide for arbitration. The Bank sought to prevent arbitration. The district court dismissed, finding that the Bank lacked standing to block the arbitration to which it was not a party and that the two employees were indispensable parties. The Seventh Circuit reversed. The Bank has standing to sue because the arbitration would violate a forum-selection clause in its contract with the McDonalds. The McDonalds cannot avoid that clause by naming only an affiliate and the employees, who are not necessary parties.View "J.P. Morgan Chase Bank, N.A. v. McDonald" on Justia Law