Justia Arbitration & Mediation Opinion Summaries

Plaintiff sued her employer, Life Insurance Company of North America, and several related individuals (collectively, Employer) for discrimination, harassment and wrongful termination. In response, Employer moved to compel arbitration based on a 2014 arbitration agreement. However, Employer did not present a copy of the agreement. Instead, Employer presented an auto-generated acknowledgment indicating Plaintiff read and consented to the terms of the agreement.The trial court denied Employer's motion to compel arbitration, finding that Employer did not establish an agreement to arbitrate and, even if an agreement existed, it was both procedurally and substantively unconscionable.The Second Appellate District affirmed. The trial court had the authority to review the "gateway" issue of arbitrability because Plaintiff claimed to have never seen or agreed to the arbitration agreement. Further, the fact that Employer's system created an auto-generated acknowledgment that Plaintiff consented to the agreement did not overcome Plaintiff's claim that she was not presented with the agreement and never would have agreed to it. View "Trinity v. Life Ins. Co. of North America" on Justia Law

The San Diego City Attorney brought an enforcement action under the California Unfair Competition Law, Business and Professions Code sections 17200, et seq. (UCL), on behalf of the People of California against Maplebear Inc. DBA Instacart (Instacart). In their complaint, the State alleged Instacart unlawfully misclassified its employees as independent contractors in order to deny workers employee protections, harming its alleged employees and the public at large through a loss of significant payroll tax revenue, and giving Instacart an unfair advantage against its competitors. In response to the complaint, Instacart brought a motion to compel arbitration of a portion of the City’s action based on its agreements with the individuals it hired (called "Shoppers"). The trial court denied the motion, concluding Instacart failed to meet its burden to show a valid agreement to arbitrate between it and the State. Instacart appealed, arguing that even though the State was not a party to its Shopper agreements, it was bound by its arbitration provision to the extent the State sought injunctive relief and restitution because these remedies were “primarily for the benefit of” the Shoppers. The Court of Appeal rejected this argument and affirmed the trial court’s order. View "California v. Maplebear Inc." on Justia Law

A cryogenic storage tank, manufactured by Chart and used by PFC, a San Francisco fertility clinic, to store patients’ reproductive material, experienced a failure. A putative class action was filed in federal court against four defendants. Claims against Chart proceeded in federal court; claims against other defendants proceeded in arbitration. Claimants not involved in the federal litigation filed subsequently-coordinated suits in California state courts against the four defendants. Arbitration was compelled for about 260 claims against PFC but not the other defendants. After 18 months of negotiations and discovery, three defendants reached an agreement to resolve the claims against them in all proceedings. The trial court entered a good faith settlement determination, dismissing with prejudice “[a]ll existing cross-complaints” for equitable indemnity or contribution against the settling defendants.Chart, the non-settling defendant, unsuccessfully challenged the good faith settlement determination in a mandamus proceeding, then filed an appeal. The court of appeal dismissed the appeal, noting a split among the divisions. When one tortfeasor defendant intends to settle a case before it is resolved against all defendants, the tortfeasor may petition the court for a determination that the settlement was made in good faith. (Code Civ. Proc. 877.6.) so that the other defendants are barred from obtaining contribution or indemnification from the settling tortfeasor based on the parties’ comparative negligence or fault. The court’s good faith determination is reviewable only by a timely petition for writ of mandate. View "Pacific Fertility Cases" on Justia Law

Plaintiff was a floor supervisor at the Defendant hotel and casino. In 2015, Defendant required all employees to sign a new arbitration policy as a condition of employment. Plaintiff signed the new policy. The following year, Defendant fired Plaintiff after Plaintiff accepted counterfeit $100 bills during his shift. In 2019, Plaintiff obtained a right-to-sue letter from DFEH and brought causes of action under wrongful termination, age discrimination, retaliation and harassment.In 2020, Defendant responded to Plaintiff's claim, but failed to move to compel arbitration. However, on December 23, 2020, 13 months after Plaintiff filed his lawsuit, Defendant moved to compel arbitration. The trial court denied Defendant's motion, finding that the 13-month wait prejudiced Plaintiff and that Defendant had waived its right to compel arbitration.The Second Appellate District reversed, finding Plaintiff's allegations of prejudice were insufficient. Waiver does not occur merely by participating in litigation; the case must reach the point of judicial litigation before a court will find a party waived the right to compel arbitration. The court also rejected Plaintiff's claim that the arbitration agreement was unconscionable. View "Quach v. Cal. Commerce Club" on Justia Law

Plaintiffs Nicole Leshane, Steve Garner, Justin Prasad, Isaac Saldana, and Maurice West sued defendants Tracy VW, Inc. and RJ Gill Ventures, Inc. alleging several Labor Code violations. Plaintiffs brought suit on behalf of themselves as defendants’ former employees, on behalf of others similarly situated, and on behalf of the state pursuant to the Private Attorneys General Act of 2004. After defendants filed a petition to compel arbitration, plaintiffs filed a first amended complaint alleging violations of the Labor Code solely as representatives of the state under the Private Attorneys General Act. Defendants continued to seek arbitration of plaintiffs’ individual claims and dismissal of their class-wide claims pursuant to the arbitration agreements each plaintiff signed. The trial court denied defendants’ petition to compel arbitration finding plaintiffs’ claim under the Private Attorneys General Act was not subject to arbitration citing Iskanian v. CLS Transportation Los Angeles, LLC, 59 Cal.4th 348 (2014). Defendants appealed the trial court’s order. Finding no reversible error in the trial court's judgment, the Court of Appeal affirmed. View "Leshane v. Tracy VW, Inc." on Justia Law

As a condition of Plaintiff’s employment, she agreed to be bound by Defendant’s Alternative Dispute Resolution Policy (“ADR Policy”), which provided that “final and binding arbitration” would be the exclusive means for resolving “covered disputes” between the employee and employer. Plaintiff provided the required notice of alleged Labor Code violations. The agency did not respond to her notice within the time provided by statute, allowing Plaintiff to file PAGA representative claims. Plaintiff’s lawsuit also alleged class claims. Relying on the ADR Policy, Defendant requested Plaintiff stipulate to arbitrate her individual claims, strike her class claims, and stay her PAGA claims pending the outcome of arbitration. Plaintiff refused; she instead amended her complaint to drop the class claims, leaving only the PAGA claims that were asserted on behalf of herself and all other similarly aggrieved employees. After an unsuccessful mediation, Defendant moved to compel arbitration of Plaintiff’s PAGA claims. The trial court denied the motion. On appeal, Defendant argued that there is no distinction between the agent binding the principal to arbitration under a power of attorney in Kindred Nursing and an employee binding the State of California in a PAGA action.   The Second Appellate Division affirmed the Superior Court’s order denying Defendant’s motion to compel arbitration. The court reasoned that both Epic Systems and Kindred Nursing involved private actions between private parties asserting private rights. It did not involve an action between an employer and a representative of the state to recover civil penalties on the state’s behalf to benefit the general public. View "Wing v. Chico Healthcare & Wellness Centre" on Justia Law

Dual Diagnosis Treatment Center, Inc., d/b/a Sovereign Health of San Clemente, and its owner, Tonmoy Sharma, (collectively Sovereign) appealed the trial court's denial of Sovereign's motion to compel arbitration of claims asserted by Allen and Rose Nelson for themselves and on behalf of their deceased son, Brandon. The Nelsons alleged a cause of action for wrongful death, and on behalf of Brandon, negligence, negligence per se, dependent adult abuse or neglect, negligent misrepresentation, and fraud. According to the complaint, despite concluding that 26-year-old "Brandon requires 24 hour supervision ... at this time" after admitting him to its residential facility following his recent symptoms of psychosis, Sovereign personnel allowed him to go to his room alone, where he hung himself with the drawstring of his sweatpants. The trial court denied Sovereign's motion to compel arbitration because: (1) the court found Sovereign failed to meet its burden to authenticate an electronic signature as Brandon's on Sovereign's treatment center emollment agreement; and (2) even assuming Brandon signed the agreement, it was procedurally and substantively unconscionable, precluding enforcement against Brandon or, derivatively, his parents. Sovereign challenged the trial court's authentication and unconscionability findings. Finding no reversible error, the Court of Appeal affirmed the trial court's judgment. View "Nelson v. Dual Diagnosis Treatment Center" on Justia Law

The Court of Appeal affirmed the trial court's order denying appellants' motion to compel arbitration, which they filed more than two years after the lawsuit began. This case arose from a dispute between investors who sought to exploit a Japanese tax incentive promoting wood frame construction.The court accepted that the master lease agreement (MLA1) contains the operative arbitration provision which would extend to the underlying dispute in the absence of a waiver. The court concluded that the framework for determining when a party has waived its contractual right to arbitrate is firmly established. The court declined appellants' request to declare new rules for, and place new limits on, when a party may be found to have waived its contractual rights to arbitrate. The court found that substantial evidence supports the trial court's finding of waiver under the St. Agnes factors. In this case, appellants took actions inconsistent with the right to arbitrate; appellants substantially invoked the litigation machinery and respondents had substantially invested in the lawsuit when arbitration was invoked; appellants delayed for a long period before seeking a stay; appellants filed a cross-complaint without pursuing a stay; appellants took advantage of judicial discovery procedures not available in arbitration; and appellants' conduct prejudiced respondents. View "Kokubu v. Sudo" on Justia Law

Blizzard Entertainment, Inc. (Blizzard) appealed an order denying its motion to compel arbitration. B.D., a minor, played Blizzard’s online videogame “Overwatch,” and used “real money” to make in-game purchases of “Loot Boxes” - items that offer “randomized chances . . . to obtain desirable or helpful ‘loot’ in the game.” B.D. and his father (together, Plaintiffs) sued Blizzard, alleging the sale of loot boxes with randomized values constituted unlawful gambling, and, thus, violated the California Unfair Competition Law (UCL). Plaintiffs sought only prospective injunctive relief, plus attorney fees and costs. Blizzard moved to compel arbitration based on the dispute resolution policy incorporated into various iterations of the online license agreement that Blizzard presented to users when they signed up for, downloaded, and used Blizzard’s service. The trial court denied the motion, finding a “reasonably prudent user would not have inquiry notice of the agreement” to arbitrate because “there was no conspicuous notice of an arbitration” provision in any of the license agreements. The Court of Appeal disagreed: the operative version of Blizzard’s license agreement was presented to users in an online pop-up window that contained the entire agreement within a scrollable text box. View "B.D. v. Blizzard Entertainment" on Justia Law

Aronow sued Emergent for legal malpractice. Based on an arbitration provision in the retainer agreement, the trial court granted Emegent's motion to compel arbitration after finding the agreement was valid. Aronow and Emergent agreed on an arbitrator. Aronow was required to make a $1,500 advance payment for the arbitrator’s fee. At the initial conference with the arbitrator, Aronow, currently receiving public assistance relief in Alaska, advised that he was unable to pay the arbitration fees. In the trial court, Aronow sought a waiver of arbitration fees and costs or alternatively to lift the court stay.The court of appeal addressed a certified question and held that a trial court that granted a defendant’s petition to compel arbitration has jurisdiction to lift the stay of court proceedings where a plaintiff demonstrates financial inability to pay anticipated arbitration costs. Aronow must be allowed to attempt to demonstrate his inability to pay the arbitrator’s fees. If the trial court finds Aronow is unable to pay that fee, it should give Emergent the choice either to pay Aronow’s share of the fee or to waive the right to arbitrate. View "Aronow v. Superior Court" on Justia Law