Justia Arbitration & Mediation Opinion Summaries

The cases underlying these consolidated appeals involved the purchase of an automobile. Plaintiffs purchased vehicles and signed retail installment contracts with three separate dealers. The dealers assigned their rights in the contract and vehicles to Credit Acceptance Corporation, who financed the purchases. All of the contracts contained arbitration clauses. Plaintiffs later commenced civil actions against Credit Acceptance in circuit court, alleging, inter alia, violations of the West Virginia Consumer Credit and Protection act (WVCCPA). Credit Acceptance filed a motion to compel arbitration and dismiss, which the circuit court denied, finding that the arbitration agreements were unconscionable based upon the unavailability of some of the arbitration forums named therein and because Plaintiffs in the agreements waived their respective rights to a jury trial. The Supreme Court reversed in both of the cases, holding that because one of the arbitration forums named in the arbitration agreements remained available to arbitrate the parties' disputes, and because an arbitration agreement is not unenforceable solely because a party to the contract waives her right to a jury trial, the causes must be remanded for entry of orders compelling arbitration. View "Credit Acceptance Corp. v. Front" on Justia Law

Plaintiffs commenced a putative class action against Defendant, alleging violations of Mass. Gen. Laws ch. 93A. Dell successfully moved to compel arbitration according to an arbitration agreement signed by the parties. An arbitrator concluded that the parties waived class action relief by signing the agreement. In Feeney I, the Supreme Court invalidated the class waiver provision in the arbitration agreement. In this subsequent appeal, the Supreme Court held that the arbitration agreement was properly invalidated where (1) Mobility LLC v. Concepcion, decided by the U.S. Supreme Court after Feeney I, precluded the invalidation of class waiver provisions in arbitration clauses in consumer contracts, such as the one at issue here, and therefore, Concepcion undid the principal rationale for the Court's decision in Feeney I; (2) a court is not foreclosed from invalidating an arbitration agreement that includes a class action waiver where a plaintiff can demonstrate he effectively cannot pursue a claim against the defendant in individual arbitration according to the terms of his agreement, thus rendering his or her claim nonremediable; and (3) Plaintiffs demonstrated that they could not pursue their statutory claim under the individual claim arbitration process required by the arbitration agreement. View "Feeney v. Dell Inc." on Justia Law

In 2007, Anita Johnson purchased a vehicle from a dealership operated by JF Enterprises. Johnson signed numerous documents at a single sitting, including a retail installment contract and a one-page arbitration agreement. In 2010, Johnson sued the dealership, its president (Franklin), and the vehicle manufacturer (American Suzuki), claiming negligent misrepresentation. Franklin and JF Enterprises moved to compel arbitration based on the arbitration agreement. The trial court overruled the motion, finding that the installment contract did not refer to or incorporate the arbitration agreement and contained a merger clause stating that it contained the parties' entire agreement as to financing. The Supreme Court reversed after noting that contemporaneously signed documents will be construed together and harmonized if possible, holding that because the separate arbitration agreement was a dispute resolution agreement, not an additional financing document, it could be harmonized with the installment contract and was not voided by operation of the merger clause. View "Johnson v. JF Enters., LLC" on Justia Law

In 2009, Guidotti began attempting to settle approximately $19,550 in unsecured consumer debt without declaring bankruptcy. She entered into contracts with several “credit counseling agencies.” Dissatisfied with the results, Guidotti brought a putative class action against the companies, alleging that they conspired to provide unlicensed debt adjustment services in violation of the New Jersey Debt Adjustment and Credit Counseling Act, the New Jersey RICO statute, the New Jersey Consumer Fraud Act, and various common law principles. With two of the companies, RMBT and Global, Guidotti opened a special bank account into which she automatically deposited a monthly amount. Those funds were then supposedly to be used to pay the various defendants for their debt negotiation services, with the remaining funds to be used to pay a negotiated settlement. The district court granted a motion to compel arbitration as to most of the defendants, but denied the motion as to RMBT and Global, finding that there had been no meeting of the minds on an agreement to arbitrate. The Third Circuit vacated, finding the record insufficient to prove that there was no genuine dispute of material fact as to whether the two companies and Guidotti agreed to arbitrate. View "Guidotti v. Legal Helpers Debt Resolution, LLC" on Justia Law

Plaintiffs filed a class action complaint against a check advance company, asserting claims based on numerous Florida statutes. Plaintiffs later amended the complaint to add Tiffany Kelly as an additional plaintiff and named class member. Because Kelly had signed the version of Defendant's arbitration agreement that contained a class action waiver, this case focused on her contracts with Defendant. The trial court eventually denied Defendant's motion to compel arbitration, ruling that the class action waiver was unenforceable because it was void as against public policy. The court of appeal affirmed, finding that no other reasonable avenue for relief would be available if it enforced the class action waiver. After the court of appeal decided this case, the U.S. Supreme Court issued its decision in AT&T Mobility, LLC v. Concepcion. Applying the rationale of Concepcion to the facts set forth in this case, the Supreme Court quashed the court of appeal's decision, holding that the Federal Arbitration Act preempted invalidating the class action waiver in this case on the basis of the waiver being void as against public policy. View "McKenzie Check Advance of Fla., LLC v. Betts" on Justia Law

This consolidated appeal stemmed from a lawsuit in which Mark Wolgin sued various entities alleging wrongdoing surrounding his 2006 purchase of a condominium on the Gulf Coast. In case #2010-CA-00653-SCT, Wolgin appealed the Chancery Court's decision to dismiss two credit reporting agencies (Trans Union LLC and Experian Information Solutions, Inc. ("Experian")), finding that claims against them were preempted by the Fair Credit Reporting Act ("FCRA"). In case #2010-CA-01177-SCT, the broker for the sale, The Power Broker, Inc. ("Power Broker"), appealed the Chancery Court's decision to order discovery on the scope of the mandatory arbitration clause in the "Contract for the Sale and Purchase of Real Estate" instead of fully granting its "Motion to Compel Arbitration." Regarding Wolgin's appeal, the Supreme Court affirmed the trial court's order dismissing the credit reporting agencies, as Wolgin's claims are preempted by the FCRA. As to Power Broker's appeal, the Court reversed the trial court judgment ordering discovery and remanded the case with instructions to stay the proceedings and refer the matter to arbitration. View "Wolgin v. Experian Information Solutions, Inc." on Justia Law

This case arose when plaintiff filed a putative class action in state court against Santander alleging violations of various Maryland consumer protection laws for undisclosed finance charges and other unfair business practices. Santander subsequently appealed from the district court's order denying its motion to compel arbitration and stay court proceedings of plaintiff's claims against it. While finding that an enforceable arbitration agreement encompassing plaintiff's claims existed, the district court nevertheless concluded that Santander had waived its rights to enforce arbitration by its delay. The court concluded that the record did not support the district court's finding of waiver. Therefore, the court reversed and remanded with directions to defer the claims to arbitration. View "Rota-McLarty v. Santander Consumer USA, Inc." on Justia Law

Appellee initiated this putative class-action lawsuit against DIRECTV, seeking damages for herself individually and on behalf of other former DIRECTV subscribers who paid an early cancellation fee to DIRECTV after they terminated DIRECTV's service. Appellee alleged that DIRECTV's enforcement and collection of its early cancellation fee was deceptive and unconscionable in violation of the Arkansas Deceptive Trade Practices Act. Appellee moved to certify the litigation as a class action. DIRECTV moved to compel Appellee to arbitration in accordance with the arbitration provision in the customer agreement that DIRECTV alleged had been mailed with Appellee's first billing statement. The circuit court denied the motion to compel arbitration and granted Appellee's motion for class certification. The Supreme Court affirmed, holding (1) the circuit court correctly denied DIRECTV's motion to compel Appellee to arbitration on the basis that Appellee cancelled her service so quickly she did not assent to the arbitration agreement by her continued use of service; and (2) there was no merit to DIRECTV's arguments for reversal of the class-certification order. View "DIRECTV, Inc. v. Murray" on Justia Law

Plaintiffs brought suit against defendants on behalf of themselves and similarly situated plaintiffs, alleging, inter alia, that defendants engaged in unlawful, unfair, and deceptive practices through unauthorized enrollment practices known as "post transaction marketing" and "data pass." At issue was whether plaintiffs were bound to arbitrate their dispute with defendants as a consequence of an arbitration provision that defendants asserted was part of a contract between the parties. The court concluded that despite some limited availability of the arbitration provision to plaintiffs, they were not bound to arbitrate this dispute. In regards to the email at issue, under the contract law of Connecticut or California - either of which could apply to this dispute - the email did not provide sufficient notice to plaintiffs of the arbitration provision, and plaintiffs therefore could not have assented to it solely as a result of their failure to cancel their enrollment in defendants' service. In regards to the hyperlink at issue, the court concluded that defendants forfeited the argument that plaintiffs were on notice of the arbitration provision through the hyperlink by failing to raise it in the district court. View "Schnabel et al. v. Trilegiant Corp. et al." on Justia Law

Appellants, individually and on behalf of all others similarly situated, filed a class action complaint against their Internet service providers (Providers). Providers' Internet service agreement contained an arbitration clause that required customers to submit damage claims against Insight to arbitration, and it barred class action litigation against Providers by their customers. The circuit court determined the class action ban was enforceable and dismissed Appellants' complaint. The court of appeals affirmed. The Supreme Court affirmed in part and reversed in part, holding (1) the contractual provision under which Appellants waived their right to participate in class action litigation was enforceable under federal law; (2) the service agreement's choice of law provision was not enforceable; (3) the service agreement's general arbitration provision was enforceable; and (4) the provision imposing a confidentiality requirement upon the litigants to arbitration proceedings was void and severable from the remaining portions of the agreement. Remanded for entry of a final judgment. View "Schnuerle v. Insight Commc'ns Co., LP" on Justia Law