Justia Arbitration & Mediation Opinion Summaries

A representative of Extendicare Health Facilities, Inc., d/b/a Havencrest Nursing Center (Extendicare), executed an arbitration agreement with Anna Marie Taylor (“Decedent”) requiring the arbitration of claims arising from Decedent’s stay at the Extendicare facility. Following Decedent’s death, Daniel and William Taylor (“the Taylors”) brought wrongful death claims on behalf of themselves as wrongful death beneficiaries and survival claims on behalf of Decedent’s estate against Extendicare and two other defendants. Extendicare moved to bifurcate the wrongful death and survival actions, and to compel arbitration of Decedent’s survival claim pursuant to the arbitration agreement and the Federal Arbitration Act (FAA). The trial court relied upon Pennsylvania Rule of Civil Procedure 213(e) to deny Extendicare’s motion to bifurcate, and the Superior Court affirmed. The Pennsylvania Supreme Court granted review to determine whether the FAA preempted the lower courts’ application of Rule 213(e) under the facts presented. Upon review, the Court concluded that the FAA preempted the application of Rule 213(e), and required arbitration of the survival claim against Extendicare. The Court therefore reversed the Superior Court, and remanded to the trial court for further proceedings. View "Taylor v. Extendicare Health Facilities, Inc." on Justia Law

On her father’s behalf, Debra Tarvin signed a nursing home Admission Agreement which contained an arbitration provision. After her father Caldwell Tarvin died, she brought a wrongful-death suit against the nursing home, CLC of Jackson, LLC d/b/a Pleasant Hills Community Living Center (“Pleasant Hills”). Caldwell was admitted to Pleasant Hills in August 2007, and Debra signed an Admission Agreement as Caldwell’s “Responsible Party.” Janet Terrell and Annette Tarvin also signed the Agreement as “Family Members” but Caldwell himself did not sign the Agreement. Pleasant Hills moved to dismiss the proceedings and to compel arbitration. Debra responded and argued that Pleasant Hills had waived its right to compel arbitration by participating in the litigation. Debra also argued that Pleasant Hills had “completely ignore[d] the issue of whether or not Mr. Tarvin’s family members had the legal authority to bind him to an arbitration agreement[.]” Specifically, Debra argued that there was “no legal authority, such as a power of attorney or conservatorship” by which she could bind her father to the arbitration agreement, nor could she bind him under the Uniform Healthcare Decisions Act, because “the record is devoid of any evidence” that the physicians relied upon by Pleasant Hills were Caldwell’s primary physicians. The trial court granted Pleasant Hills' motion, and Debra appealed. The relevant statutes at play here were codified as the “Uniform Health-Care Decisions Act,” Mississippi Code Section 41-41-201 to 41-41-229 (the “Act”). The Supreme Court's review of this case found that Act required determination by a primary physician that an individual lacks capacity before a “surrogate” properly can make a healthcare decision for that individual. The record here did not support a finding that a certain "Dr. Thomas" was Caldwell’s primary physician. The Court therefore reversed the trial court’s order compelling arbitration and remanded the case for further proceedings. View "Tarvin v. CLC of Jackson, LLC d/b/a Pleasant Hills Community Living Center" on Justia Law

William E. Rice and others filed suit against Attorney Gary P. Downs for legal malpractice, breach of fiduciary duty, and breach of a written agreement Downs drafted to govern a limited liability corporation he formed with Rice and others. Both parties appealed after arbitration. The court concluded that Rice’s malpractice, breach of fiduciary duty, and rescission claims do not arise out of the operating agreements. Accordingly, the court reversed with respect to the court’s order compelling arbitration of Rice’s legal malpractice, breach of fiduciary duty, and rescission causes of action and otherwise affirmed the judgment. View "Rice v. Downs" on Justia Law

Regions Bank appealed a circuit court order denying its motion to compel arbitration. In October 2011, Mary Rice opened both a savings account and a checking account with Regions. Rice opened each account by signing a one-page signature card indicating that she was agreeing to certain terms. Among other things, the signature cards referred to a Deposit Agreement, the terms of which contained the arbitration clause at issue here. In March 2015, Rice sued Regions, alleging that Regions was liable for a fall she suffered on Regions' premises. Regions filed a motion to compel arbitration, citing the arbitration provision in the deposit agreement. Rice opposed the motion to compel arbitration, arguing that her claim was beyond the scope of the arbitration provision in the Deposit Agreement. The Supreme Court reversed and remanded, finding that the arbitration clause at issue clearly and unmistakably delegated questions of substantive arbitrability of matters between the parties to the arbitrator. Pursuant to the delegation provision, the arbitrator had to resolve the disputed issue whether Rice's claim is arbitrable under the arbitration provision. View "Regions Bank v. Rice" on Justia Law

In 2007, Linda Johnson enrolled her mother, Inez Roberts (Mrs. Roberts), in Heritage Healthcare of Estill (HHE) to receive nursing home care. Johnson held a general power of attorney for Mrs. Roberts, and as such, signed an arbitration agreement with HHE on her mother's behalf upon Mrs. Roberts's admission to HHE. Within six months of entering HHE, she developed severe pressure ulcers, resulting in the amputation of her leg and ultimately, her death in 2009. Prior to Mrs. Roberts's death, in August 2008, Johnson requested HHE allow her access to Mrs. Roberts's medical records, but HHE refused, citing privacy provisions in the Health Insurance Portability and Accountability Act (HIPAA). Johnson then filed an ex parte motion seeking to obtain a copy of Mrs. Roberts's medical records from HHE and to restrain HHE from changing, altering, or destroying the records. The circuit court granted a restraining order, and HHE filed a motion to dissolve the order, again citing HIPAA's privacy provisions. Subsequently, at Johnson's request, the circuit court appointed her Mrs. Roberts's guardian ad litem (GAL) in order to pacify HHE's HIPAA concerns. However, HHE still refused to produce the records. The court again ordered HHE to produce the records, and HHE appealed. During the pendency of the appeal, Mrs. Roberts died, and Johnson became her personal representative. HHE then produced the records, and the parties dismissed the appeal by consent. Several months after obtaining the records, in August 2010, Johnson filed a notice of intent (NOI) for a wrongful death and survival action against HHE. In October 2010, following an impasse at pre-suit mediation, Johnson filed her complaint. In November 2010, HHE filed its answer and asserted arbitration as one of several defenses, but did not move to compel arbitration at that time. Instead, HHE filed arbitration-related discovery requests on Johnson. Johnson asks this Court to review the court of appeals' decision to reverse the circuit court's finding that Heritage Healthcare of Estill (HHE) waived its right to arbitrate the claims between it and Johnson. Finding that HHE indeed waived its right to arbitrate the claims, the Supreme Court reversed the court of appeals. View "Johnson v. Heritage Healthcare" on Justia Law

Kevin Pearce (Appellant) worked as an agent of Mutual of Omaha Insurance Company. Appellant used his personal computers to conduct work for Mutual and stored both personal and client information on the computers. After Appellant’s agency relationship was terminated, Mutual retained Pearce’s personal computers and files, allegedly to protect confidential client information. Pearce refused to give Mutual the passwords to his computers, and Mutual refused to return the computers until the confidential information was removed. Mutual turned Pearce’s computers and files over to Continuum Worldwide Corporation, a security firm, for safekeeping. Appellant then filed a replevin action against Mutual and Continuum (Appellees). Appellees filed a motion to stay and compel arbitration asking the district court to order Appellant to participate in an already-filed arbitration with another entity related to the same issues. Appellant filed his own motion to compel arbitration in the replevin action seeking an order requiring Appellees to participate in the pending arbitration underway between Appellant and the third party. The district court denied Appellant’s motion to compel arbitration. Appellant appealed. The Supreme Court dismissed the interlocutory appeal, holding that the order denying Appellant’s motion to compel arbitration was not a final, appealable order for the Court to review. View "Pearce v. Mutual of Omaha Ins. Co." on Justia Law

PNC Bank, National Association, and Sonja Moore-Dennis separately appealed a Circuit Court order denying their motion to compel arbitration as to Joseph Franklin's claims against them. Franklin had three bank accounts with the predecessor bank to PNC Bank, RBC Bank (USA), before RBC Bank merged with PNC Bank. Shortly before the merger, PNC Bank, in January 2012, allegedly mailed a welcome letter and a PNC Bank Account Agreement. The account agreement did not contain an arbitration provision. Tamara Franklin, Franklin's niece came to to visit one day. Tamara noticed a document that she thought was a bank statement from PNC Bank. After looking at the document, Tamara was concerned that Franklin owed money to PNC Bank. Franklin said he did not owe PNC Bank any money but that Tamara could call his financial advisor, Sonja Moore-Dennis, if she had any concerns. Franklin alleged that Moore-Dennis was a PNC Bank agent or employee at this time; PNC Bank denies that it had ever employed Moore-Dennis. After investigating the matter, Franklin and Tamara came to the conclusion that Moore-Dennis had been stealing funds from Franklin's accounts. Additionally, it appeared to Franklin and Tamara that Moore-Dennis had created an online banking profile for Franklin but had set up the profile so that account notifications were sent to her e-mail address. Franklin, who is elderly, did not have Internet access or an e-mail address and did not know how to use online banking. Franklin sued PNC Bank and Moore-Dennis alleging fraud, suppression, breach of fiduciary duty, and various forms of negligence and wantonness. PNC Bank moved to compel arbitration, raising the terms of the account agreement as grounds for its motion. The Alabama Supreme Court affirmed the circuit court’s order, finding that the Bank and Moore-Dennis failed to prove that Franklin received the account agreement or accessed a specific web page that contained the arbitration provision as described in the account agreement. View "Moore-Dennis v. Franklin" on Justia Law

Defendants Ameriprise Financial Services, Inc. and Robert Shackelford, appealed the Circuit Court's order denying, in part, their motion to compel arbitration of the claims asserted against them by the plaintiffs Paul and Eleanor Jones. Specifically, defendants challenged the circuit court's refusal to compel arbitration of the plaintiffs' tort-of-outrage claim. After review, the Supreme Court reversed and remanded: the nonsignatory plaintiffs conceded that they were third-party beneficiaries of the agreement at issue here. The scope of the arbitration provision in the agreement was "indisputably" broad enough to encompass the plaintiffs' tort-of-outrage claim. Moreover, as the defendants noted, "[t]he events surrounding the change of beneficiary [on the Ameriprise accounts] form the basis for all of the [plaintiffs’] claims." Under this reasoning, the plaintiffs' tort-of-outrage claim is, like their other claims, subject to the arbitration provision in the agreement. The circuit court, therefore, improperly denied the defendants' motion seeking to compel arbitration of all of the plaintiffs' claims. View "Ameriprise Financial Services, Inc. v. Jones" on Justia Law

The decedent resided in Appellants’ long-term skilled nursing care facility between March and August, 2010. Due to the alleged abuse and neglect inflicted upon her throughout her stay, Decedent suffered a multitude of injuries and illnesses that eventually resulted in her death. Appellee filed suit claiming Appellants knowingly sacrificed the quality of care given to their residents. Relevant to this appeal, Appellants filed preliminary objections seeking to enforce an arbitration agreement which Appellee signed, along with general admission paperwork upon Decedent’s admission to the facility. Appellants appealed the Superior Court’s decision affirming, in relevant part, the trial court’s order overruling Appellants’ preliminary objections seeking to compel arbitration and reserving for trial the underlying negligence action filed by Appellee, daughter of the decedent, and executrix of Decedent’s estate. Finding no reversible error, the Supreme Court affirmed the Superior Court and remanded this case to the trial court for further proceedings. View "Wert v. Manorcare of Carlisle" on Justia Law

Each of these three cases originated with actions asserting claims against nursing homes for personal injuries suffered by nursing home residents and for wrongful death of the residents. In each case, an attorney-in-fact for the resident executed a written document upon the resident’s admission to the nursing home providing that claims or disputes would be submitted to arbitration rather than adjudication in the courts. In each case, the defendant nursing home facility filed a motion to dismiss the action and compel the parties to submit the claims to a formal arbitration proceeding. The circuit court denied the motions on the grounds that the arbitration agreements were not validly formed between the respective nursing home facility and the resident whose interests were thereby affected. By way of motions for interlocutory relief, several nursing home entities sought relief from orders refusing to compel arbitration of the disputes. The Supreme Court denied the motions for interlocutory relief, holding that because the power-of-attorney instruments involved in these cases provided no manifestation of the principal’s intent to delegate to his agent the power to waive a trial by jury, the principal’s assent to the waiver was never validly obtained. View "Extendicare Homes, Inc. v. Whisman" on Justia Law